In addition, the staff at Compassionate Care has always been friendly and helpful - from the first phone call I made to my most recent visit, I have always been impressed with this team's knowledge and inherent love for animals.
I called the office manager, Jim, for a referral to a good place to foster a dog. I had to put my 12 y.o. dog down this past August at the Boston Angel Memorial Hospital. Unluckily, the day I needed the vet for emergency treatment, was the day of the week their office is closed. The Dr. had only met my dog for a physical once, about 6 months before I had to put him down. I was still not ready to adopt a new dog, that is why I thought fostering would be a good start at having a dog around the house and not have to get too attached. Jim, from Compassionate Care, suggested I call The Milton Animal League. He did not prepare for the fact that this facility is run by the Milton Animal Police. The situation I got involved with turned out to be a very nasty and negative one. The Dr. promised to intercede on my behalf, and backed down to the Milton Animal Police Officer. Jim outright lied and said that he NEVER referred me to this agency. When I tried to get in touch with the Dr., Jim informed me to never call their office again. I am sorely disappointed in Compassionate Carl's handling of a situation that they got me involved with.
Do not bring your pet to this vet office. I'll be very straight forward - the doctor is old and does not have the best eyesight and the office does not have a light, only a window for natural light to come in, the nurse/front desk is not skilled with communicating effectively and they will double charge you to re-visit if they make an error during the first visit. Very poor customer service if anything goes wrong.
I also love the staff. They are all caring and sensitive to me. I love Jim. He is always there for me to talk to and stays with me when a procedure is going on and I am nervous.
This is the most amazing place. I am very protective with all my babies. Yes, I said all. I am a foster Mom and have adopted some. My dogs get individual and wonderful care. I am amazed by the Dr. She is so sensitive to their needs and goes the extra mile to diagnose any hidden problems. She has NEVER been wrong.
Dr. Diebold is wonderful. She is the rabbit expert in the South Shore area. She has provided excellent veterinary service for my rabbits over the past years. She has extraordinary expertise in the field. Any time I have had a question or concern about our pets, we can call her office and she will get back to us in a matter of minutes. I have never seen a veterinarian more dedicated to their work than Dr. Diebold.
It is a comfort to have Dr. Diebold as our veterinarian. She will do anything she can to ensure your pets are healthy and happy. She surpasses all expectations of veterinary care. I always recommend her to anyone who is seeking quality, personal veterinary care for their pets.
If you choose to bring your pet here just pray they do it right the first time because you WILL get the short end of the stick if the DR makes an mistakes on your pet.
1 STAR IS TOO MUCH.
Such a great veterinary center. The vet always takes good care of my dog. Her husband Jim is very friendly too. Highly recommend.
I paid $80 to bring my parakeet in for an office visit and nail trimming which was fine but when I got home and realized the doctor had only trimmed one of my bird's feet I made an appointment to go back for the other foot .. once I was done with the second visit she charged me $35 for a service that I had already paid for and the error was clearly on her part! When I mentioned I spoke with the front desk and told her my concern so I don't agree with the price she literally told me " It is what is, pay for the visit and you better not come back here for anything else". JUST WOW.
If you are looking for a family orientated place that gives really good and loving care to your animal, go there. Take one look at the equipment and the cleanliness of the office and you know the care must be good. I come from the Cape.
Compassionate Care Veterinary Center is a US Veterinary Care based in Randolph, Massachusetts. Compassionate Care Veterinary Center is located at 1147 N Main St, Randolph, MA 02368, USA.
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